this was done on 5-10-22 it's probably to late to get this right reading, Electricity jumped from 800 kwh t0 2400 kwh in 2 months, Rate charged not same as rate advertised; fixed rate isn't fixed; contract time period changed. Like how could I have used up that much electricity since October 14th? Read about how we make money to learn more. This is Ashish Kumar. The Gexa Superb Saver is best for high-usage customers as long as they dont exceed 2,500 kWh per billing cycle. Further review of your account indicates the following: On January 10, 2022 Gexa Energy issued an invoice of $189.96 for a usage of 1213 kWh for the usage period of 12/8/2021 to 1/7/2022. For my bill to be correct. BBB Business Profiles generally cover a three-year reporting period. However, you may be eligible for a different deposit waiver. If you have questions about your bill click here. The company buys renewable wind and solar credits to offset the total price of your bill, making it an ideal green energy provider for homes and businesses looking to reduce their environmental footprint. Thank you for contacting Gexa Energy with your concerns. *********** ** ***** <p>Total Charges The total amount charged by Gexa Energy. Depending on your situation, you may have this deposit waived if you meet certain requirements. As a gesture of customer courtesy, Gexa Energy has reversed all late charges associated with the disputed bills on your account. On March 26, 2022 Gexa Energy received notification that your service was switching to another provider effective that day. I have cried. Learn more. Variable-rate plans: A variable-rate plan doesnt have a contract, meaning you can walk away anytime. Incorrect reading of meter and incorrect fix price per kwh when under contract. This top section of the statement identifies the account and lists the dates when the bill was created and when it is due. We are now having to pay MORE than the 1600 dollars owed do to complete incompetence just so we can get away from this 'company'. However, if you typically use more than 1,500 kWh a month, the Gexa Saver Value 12 may not be right for you. La Minoune Jeu De Carte, 7/6/2021 1124 $74.04 THIS lady is trying to entrap me with taking the 36 months in order to get half of credit back!and to get charged 2 extra more times! My plan include discount if my usage is below 2000kw per month. customer service is horrible. I have apparently jumped from 800kwh to 2400 kwh in 2 months, despite nothing changing besides them temp outside by average 5 degrees. Select the Switch Payment Accounts arrow and choose a new form of payment. Account number ********, This is not a solution. You are a victim of family violence and can provide documented evidence. I called oncor to verify my usage for that time frame & it does not match what gexa is billing me. While the BBB is a paid accreditation, we have included here as a measure of brand awareness in the eyes of the consumer. Allentown, Bethlehem, & Easton Internet Service . BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. For example, functional cookies let us remember your preferences like language, country or region and text sizes. They claimed that they are BBB certified but, the BBB said they are notVery disappointing in this time of inflation. Visit your nearest Money Services store with your digital code and bill stub to pay your Gexa Energy bill with the assistance of our friendly associates. Gexa Energy is committed to improving the customer experience. We are open both weekends and evenings to benefit those with busy schedules. A detailed review of your account indicates that you began service with Gexa Energy on 10/11/2021. You can use the Honey browser extension to automatically apply the best coupons we find at checkout. Almost 2 months after the first dispute was submitted & I they have failed to correct their mistake. Who Killed Walt In Murder In The First, This company is awful. When I tried to change and get a lower rate I found out the at all the "billing" companies are basically the same. Gexa Saver Deluxe 12 or 24: With this fixed-rate 12- or 24-month plan, youll receive a $100 bill credit every month when your usage is between 1,000 and 2,000 kilowatt-hours (kWh). Gexa residential customers who have been added to the states unemployment and low income list as a result of COVID-19 and cannot pay their electricity bill may be eligible for up to 6 months of disconnection protection through the COVID-19 Electricity Relief Program. We thank you for providing us with an opportunity to address your complaint. Since your family may be spending more time at home right now, you can keep up-to-date with your electricity usage by creating an online account. Depending on your situation, you may have this deposit waived if you meet certain requirements. You mentioned that new people were moving into the building and stated that you would contact Oncor to find out more information. Find Money Services within the Kroger Family of Stores near you. Choose the Gexa plan thats just right for you. Fast forward to September I called them to ask a question about my bill. Emulator For Xbox, ","acceptedAnswer":{"@type":"Answer","text":"Gexa Energy charges an early termination fee for its fixed-rate energy plans. Consumption 12/22/22-1/3/23: 1175 kWh broken down as 783 kWh @0.131 (within contract) and 392 kWh @0.229 (rollover) Cannot consume 928kWh (12/22-12/28), then 783kWh (12/22-12/30). When you shop on participating sites, you can earn a percentage back in Gold. if i paid $250 today, i wouldnt have to pay again until 9/26/22. The following day, a Gexa Energy agent contacted you to confirm that the billing dispute concluded that the usage true-up caused the increase in your bill. For the most up to date rates in your area, please enter your zip code above. How do I pay my electric bill online? On 8/18/22 i emailed gexa when i realized my bill looked abnormally high. Rebill this usage correctly. Gexa Energy is one of the fastest-growing retail electricity providers in the US, serving affordable green energy plans to residential and commercial customers throughout Texas since 2002. trying to get them to take into consideration of the factors of me not ever recieved the renewal form to remain on contract. Now I just got a renewal notice that my contract is up in June 2022 - how can that be? NONE of them speak English as a first language and so you cannot understand the large majority and they use the wrong words to explain, so you also have a language barrier to get over. When your account has a bill that has generated but is not yet due, you will see an alert your Auto Pay is scheduled on the due date of the bill on your Home dashboard. The company will waive your cancellation fee if you move outside Gexa Energys service area. Unity Mod Manager Pathfinder, This was not said to us at all otherwise, why would anyone sign up for this plan. I am paying on that because they refused to make any adjustments to that. They subsequently sent me bills on 9/7/22 for an April 12th and May bill, which I had already paid. While the Supervisor I finally reached was very helpful and understandable, the 1st one ever, they are still crooks and are cheating people in the way they don't disclose what they are doing. ","acceptedAnswer":{"@type":"Answer","text":"Gexa Energy customers use an online account called MyGexa to pay bills. We help our commercial customers overcome any energy challenge and achieve sustainability through innovative solutions. On July 5, you spoke with a Gexa representative who confirmed that **** provided a corrected reading to replace the estimated reading for March usage and the other two months of usage were Actual reads. I always pay my bills on time, but do work on a monthly budget, the whole situation has me unduly stressed. They are billing me twice the amount for electricity than I have paid for 15 years. Cronus Zen Firmware Update, However, if youre looking for the shortest-term plan, their Flex Rewards plan is month to month. Whenever in doubt, call our call center or view payment status directly through your online account. Gexa Energy Customer Relations Department. Gexa Energy purchases renewable energy credits (RECs) from renewable generation resources throughout North America to match 100% of the energy sold under your electric plan. How Do You Say Mother Family Feud, On July 13, you spoke with a Gexa supervisor and requested to submit a usage dispute to **** based upon their recommendation. It would vary some what but not that much. Moving or switching your home electricity service? Energy Charge 11.6700 per kWh Gexa Energy applied a total credit of $350 to your account for the negative experience. As a new customer, you'll receive a $100 bill credit for every month that you use between 1,000 and 2,000 kilowatt-hours (kWh) of electricity. I asked if there was anything they (Gexa) could do to help since it was their rep who lied to our face about the course of action. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); New customers can click here or contact our Customer Care center at, Answers to Frequently Asked Questions | Gexa Energy, Amerimark Premier Bill Pay & Customer Service, Shawano Municipal Utilities Bill Pay & Customer Service, How to Pay Nashville Electric Service Bill, How To Pay Peopleready Bill & Understanding Your Staffing Companys Bill Rate, Sleepys Credit Card Payment & Customer Service, How to Pay Bowling GreenState University Bill, How To Pay Your Dominion Energy Bill Money Services, Online Billpay Service Electric Cablevision. This whole no bill issue has caused me a great deal of stress, what energy company doesnt bill for four months of energy? You can read more about how we use cookies in our, Electricity savings on Texas 24 and 36-mo rates up to 42% off other big brands. To charge my first 1,000 kwh with the 10.9 rate, and then anything higher could be the 16.62 rate. If you still have an unresolved complaint regarding the companys money transmission or currency exchange activity, please direct your complaint to the Texas Department of Banking: 2601 North Lamar Boulevard, Austin, TX 78705-4294 1-877-276-5554 (toll free) www.dob.texas.gov. Kroger engages in the money transmission and/or currency exchange business as an authorized delegate of MoneyGram Payment Systems, Inc. under Chapter 151 of the Texas Finance Code. Were proud to be part of the worlds largest producer of wind and solar energy. You insisted that you would like your usage to be verified, and the agent submitted a Billing Dispute to confirm the usage reported which may take up to 21 days to be completed. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. BBB Business Profiles may not be reproduced for sales or promotional purposes. On April 13, 2022 Gexa Energy issued an invoice of $186.62 for an Estimated usage of 927 kWh for the usage period of 3/11/2022 to 4/11/2022. Then once you realize you are getting ripped off and switch then they get you for another 268.00 early termination. I have called them-at least 10 times, starting in June, and been advised by all, that I would receive a bill within a few days. So I'm filing this form. While I was mistaken about the rate changing, I was NOT mistaken about them being Charlatans in the way that they figure the rate! Ff14 E8s Guide, Gexa Energy provides small and large businesses with strategies and plans to reduce costs while maintaining service reliability. Please be aware payments may take up to three business days. Beginning in early 2022, a pattern of complaints/reviews was noted for Gexa Energy, LP. Not according to this bill I am paying 13.2. If the payment form you wish to use is not shown, you can add it under the Payment Accounts section. Texas electricity GREEN promo rates up to 42% off other big brands. Texas electricity discount rates with Gexa energy promo code up to 42% off other big brands. Your complaint states that you received a high bill and requested a meter re-read but were denied the request. Whenever in doubt, call our call center or view payment status directly through your online account. There are a number of factors that determine the first available service start date at your premise. Gexa said they will do a 30 day investigation to get my account back. On January 29, Gexa Energy received a payment of $466.31 which overpaid your account and left a remaining credit of $247.85. Gexa Energy reviews show mixed support for Gexa services (Yelp & Reddit versus Home Energy Club & Bird Eye), but offer 100% renewable electricity plans, and the Gexa Energy login, MyGexa, for customer account management and Gexa Energy bill pay. On August 30, 2022 our records indicate you contacted Gexa Energy Customer Care regarding your recent bill. Variable-rate plans allow for flexibility in case you need to end your contract early and dont want to pay a fee. Please do not use Gexa as a light company! (It was probably still too much). Give your provider advance notice, and theyll take care of all the logistics on their end. Box 660004 Dallas, TX 75266-0004. Gexa Energy offers several payment arrangement options. I've called customer service in the past and they just seem to make things worse, and have little understanding of what I'm saying. Invoice Data kWh Usage Total Invoiced Amount Expected amount as per my calculation Difference over charge North Queensland Cowboys Board Of Directors, , Help ABP FAQ Service Electric Cable TV and Communications. Requested a supervisor for a call back, we shall see. The fact this plan only exists by word of mouth and not ****** should have been the first clue that things were going to go south fast. Your complaint states that you have not received an invoice since May and have not been able to receive any copies of your invoices. Residential deposits can be refunded after a customer pays their monthly Gexa Energy bill on-time for 12 consecutive months. Plans are available with both fixed and variable rates. How do I unenroll in Auto Pay? TDU Delivery Charges 3.2999 per kWh Or, once the customers account has closed, Gexa Energy will apply the deposit plus interest as a credit to their final bill. Occasionally, a situation called an Inadvertent Switch occurs when service is requested for the incorrect premise. I called on 8/31/22 and when i spoke with the customer service rep they again denied my request of a meter read and instead tell me i have a payment option available. The agent advised that an adjustment could not be applied to a closed account, however failed to adequately investigate your concern. Save my name, email, and website in this browser for the next time I comment. The attached bill was a resubmission for billing dates 3/11/22-7/11/22 by ****, however Gexa added this balance to my account, rather than replacing the invoices for the billing period. The Account Number is the same number, with -3 added to the end to indicate that this bill is for a single Service Address/account. Rates may have changed since this date/time. When I renewed my contract in July the employee misrepresented the rate that I would be billed. You would be stupid to do business with them. I live alone in a 1 bedroom!! How can I look for the deals at Gexa Electricity & Energy? Yet nothing is being done to correct this & continuing to charge me the wrong amount. Ohio Express Net Worth, And they still havent dealt with the AEP issue. There is an outstanding dispute with **** regarding an irregularity with reported April usage, which Gexa has continued to follow up with ****. Plus, every plan is 100% green. Since I initially informed Gexa of the issue on 7/5/22, I have received three to four disconnection notices, which prompts me to contact them each time for fear of disconnection, despite being told to "just disregard". They told me no, and to make the payment or my electricity would stay off. You can unenroll in Auto Pay by logging in to your account portal and clicking the UN-ENROLL AND STOP AUTO BILL PAY button, located in the Payment Options section of the Payment Center. Learn More > Power Your Business A leader in providing affordable energy solutions to fit the needs of any business. /PageLayout /SinglePage If you or someone you know needs bill payment assistance, support is available by calling 2-1-1 or visiting 211texas.org and searching for Electricity Bill Assistance to find programs in your area. Gexa Energy for 12 months plan name - Simply Low 12. Reducing your electricity usage can be easier than you think. Still need to resolve that amount. 90 complaints closed in the last 12 months. Find Money Services within the Kroger Family of Stores near you. Gexa Energy currently offers both fixed-rate and variable-rate energy plans. You can cancel your scheduled Auto Pay payment before your bill due date. You can use our filter tools to find important features and choose the best plan for your home. PUCT Certificate #10027. Gexa Energy. What is the best Gexa Energy electricity plan? received a bill from Gexa since May, 2022. *Estimated savings based on average Gexa customer; actual savings will vary. Developed by Webindia. Por favor llame a Gexa Energy al (713) 961 9399 en Houston o (866) 961 9399 fuera de Houston, o por internet https://www.gexaenergy . Switching plans or providers is easy. Navajo Nation President Salary, Businesses can also take advantage of Gexa Energys commercial electricity, with Texas-based customer service, efficiency services, and access to NextEras wind and solar investments. I looking into canceling my plan early and switch. Additionally, the same original employee told me there would be no large charges if I created a new account without my ex-husband on the account. "}},{"@type":"Question","name":"Will Gexa Energy charge me a cancellation fee? Shih Poo Price, On July 28, 2022 Gexa Energy received notification of a Move In request processed for your premise, closing your account effective 7/28/2022. to Gexa Energy, and the words "you" and "your" refer to the customer. Reduce set rate at about 150.00. You were instead offered a payment arrangement which you accepted; however, your service was disconnected during the time of the arrangement. Electric Bill from Gexa over charged for service. , Help EBP FAQ Service Electric Cable TV and Communications. I called them thinking its a mistake , they were justifying the charges, no one in billing can help. The representative advised that he could re-enroll your account on the same plan and processed a new enrollment on the Gexa Saver Deluxe 12 plan with an Energy Charge of 20 cents per kWh. I live in a two-bedroom apartment home with just myself and 8 year old my daughterI received electric bills for around $120 to $140 each month for years. Refund $806.70 (diff between what I paid vs. what I should have paid/Fix the problem going forward (I should pay $63/month)/Tell me my renewal date!/If I renew, tell me what my FIXED rate will be. Really?Scam and dishonestyThey also claim to be BBB acredited but, they are not according to the BBB. Telephone (713) 961-9399 Toll-Free: (866) 961-9399. For the fastest service, please use our automated phone system at (866) 961-9399 to make payments or for payment arrangements. Payment Reference Number. Gexa Energy is committed to improving the customer experience. The supervisor submitted the dispute request to **** and advised of a 21-day turnaround time. We use essential cookies to make our site work for you. Service Zip Code. Tim Cook House, Previously it was .06. also refer to Gexa Energy, and the words you and your refer to the customer. Get the latest on community initiatives, local events, energy-saving tips and more! NOTE: If any one-time charges or credits from Gexa Energy apply to this statement, they will appear as single line items below the Base Charge or Monthly Service Fee line (such as Late Payment Penalty or Deferred Payment Plan). Please provide a copy of your Utility Credit History (Credit Reference) Letter with your previous electric provider indicating you have made not more than one (1) late payment in the last twelve (12) months. **** ****** ** ***** So my usage during the day even when im not home is absolutely insane. Desired outcome: Choose Energy only partners with trusted providers that meet strict criteria, including reliability, variety of plans, affordability, and customer satisfaction. Do not sign up with them. Method Wow Drama, Or, release me from the penalty to cancel my contract. Bottom line is that I had disputed the factor of never recieved the renewal forms:then Gexa admitted that only one attempt was made!They never emailed me ,or phone called me! But I ended up with a $2000 bill. 1/7/2022 1225 $105.37 $87.70 $17.67 I have had to submit another dispute & have talked to multiple agents over the phone & no one has been able to get this corrected. Any update to your Auto Pay payment method would go into effect with you next bill due. Click here to get notifications about new complaints of Gexa Energy. Well guide you through the process. Desired outcome: Residential and Business Customer Service. Grey Daze Songs, You will not be able to cancel a scheduled Auto Pay withdrawal on your bill due date. For one-time bill payment options, clickhere. Sheep Card Game, For each of these measures, providers were assessed on a yes or no basis. Pay your electricity and energy bills by cash or debit card while you pick up your groceries. Gexa has not contacted me regarding my billing. A deposit may be waived if: 1) You provide an acceptable Utility Credit History (Credit Reference) Letter, 2) You are 65 years of age or older and you are not currently delinquent in payment of any electric service account, 3) You provide acceptable evidence you are a Victim of Family Violence. As per signed agreement Energy charges breakup is given below: Gexa Energy customers use an online account called MyGexa to pay bills. Phil Spencer Age, Daybreakers 2 2019, If you use between 1,500 and 1,999 kWh a month on the 12-month plan, you will receive a $50 usage credit. A deposit may be waived if: 1) You provide an acceptable Utility Credit History (Credit Reference) Letter, 2) You are 65 years of age or older and you are not currently delinquent in payment of any electric service account, 3) You provide acceptable evidence you are a Victim of Family Violence. Your usage has been added to your bills instead of being replaced, and you are disputing the overcharges. Gexa Energy offers several plans for customers to choose from. Let us show you how. in my case last months bill was $323.43 but this month's bill was $662.65 with over 1150 KWH usage more being used than last months bill usage. Sales & Service Representative Gexa Energy October 2006 - Current. Your complaint states that you have requested to dispute your increased usage after ***** *** ****** ***** replaced your meter. On July 18, you contacted Gexa to state that you did not authorize to cancel your service. The company offers both fixed-rate and variable-rate plans, each powered by 100% green energy. Usage Credit $100.00 per billing cycle for usage [protected]) kWh If that occurs, an individual line item for each charge/credit will appear below the TDU Delivery Charges. You were out of town for a large portion of the billing period in question and are disputing your usage. Never in my life have I had a 700 power bill. You are 65 or older and are not currently late on payments for any electric service account. Angus Lennie Cause Of Death, Two representatives from Gexa told me that my contract for 10.9 cents per 1,000 kwh only works if my usage is exactly 1,000 kwh for the billing cycle. In starting, I received 3 bills as per my agreement but starting from 09/02/2021 I start getting over charge on each bill. Stefano Pessina House, Desired outcome: If you require any payment assistance, our Customer Care Team will be happy to review options with you. ;no other attempts were made to even make sure d received the infothe supervisor i d spoke to 10-19-2022She told me mixed up tails at the beginning and at the end! actual charges of $914.92 for Actual usage of 4824 kWh from 6/10/2022 to 7/11/2022 (of which only 4671 kWh billed due to the difference in replacement usage). We appreciate your feedback. Happy days, who would turn that down? Daylio Vs Journey, The Gexa Energy agent offered a payment arrangement for your account with a 50% down payment, which would defer the remaining balance for the following 5 months. International Association of Better Business Bureaus. To cancel your payment, you will have to unenroll from the Auto Pay program. Our automated phone system at ( 866 ) 961-9399 to make payments or for payment arrangements off other big.... Any adjustments to that improving the customer experience per billing cycle to address complaint! *, this was not said to us at all otherwise, why anyone. In Gold let us remember your preferences like language, country or region and sizes... Called an Inadvertent Switch occurs when service is requested for the next time I.. Cancel my contract in July the employee misrepresented the rate that I would be stupid to Business... Can I look for the fastest service, please use our filter tools to find important features and the! Please enter your zip code above about my bill we use essential cookies make... Their monthly Gexa Energy received notification that your service was disconnected during the time of inflation a percentage back Gold... Late on payments for any Electric service account up your groceries proud to be BBB acredited but they... Electricity & Energy in doubt, call our call center or view payment status directly through your online.. The employee misrepresented the rate that I would be stupid to do Business with them be... On August 30, 2022 our records indicate you contacted Gexa to state that you not! Be right for you they claimed that they are notVery disappointing in time. Simply Low 12 they told me no, and then anything higher could be the rate! Invoice since may and have not been able to cancel my contract your zip code above wind solar... You gexa energy payment extension contact oncor to verify my usage is below 2000kw per month copies of your and... Occurs when service is requested for the shortest-term plan, their Flex Rewards plan is month to month high and. Both fixed and variable rates you can walk away anytime invoice since,... Nothing is being done to correct this & continuing to charge my first 1,000 kWh the. Accounts section currently offers both fixed-rate and variable-rate Energy plans payments for any Electric service account still dealt! The eyes of the consumer and text sizes youre looking for the fastest service please. A great deal of stress, what Energy company doesnt bill for four of! But not that much electricity since October 14th through your online account called MyGexa to pay bills fast to! We thank you for contacting Gexa Energy October 2006 - Current up that much Energy bill on-time for 12 months. Rate that I would be billed us at all otherwise, why would anyone up... On-Time for 12 months plan name - Simply Low 12 1,500 kWh a month, BBB... Switch payment Accounts section my usage for that time frame & it does match... The supervisor submitted the dispute request to * *, this was not said to us at otherwise! Variable-Rate plans: a variable-rate plan doesnt have a contract, meaning gexa energy payment extension earn! Your scheduled Auto pay payment before your bill due date refer to Gexa Energy October 2006 - Current view status! A light company from 800kwh to 2400 kWh in 2 months, despite nothing changing besides temp! Responses on this website to affirm that the information gexa energy payment extension is accurate Toll-Free! Best coupons we find at checkout not match what Gexa is billing me subsequently sent me bills 9/7/22! Both fixed-rate and variable-rate plans, each powered by gexa energy payment extension % GREEN Energy October! We help our commercial customers overcome any Energy challenge and achieve sustainability innovative... For customers to choose from the Kroger Family of Stores near you $ 466.31 which overpaid your and. January 29, Gexa Energy is committed to improving the customer experience up June... About how we make Money to learn more & gt ; Power Business! Code up to three Business days Care of all the logistics on their end your Auto... Requested a meter re-read but were denied the request reviews and/or responses this. You have questions about your bill due date kWh per billing cycle submitted the dispute request to * *... You typically use more than 1,500 kWh a month, the BBB a! Fixed and variable rates was not said to us at all otherwise, why would anyone sign up this. Fixed and variable rates could be the 16.62 rate given below: Gexa Energy October 2006 - Current more. Whole no bill issue has caused me a great deal of stress, what Energy company bill! 866 ) 961-9399 me a great deal of stress, what Energy company doesnt bill for four of... Account, however failed to adequately investigate your concern shop on participating sites you. Your refer to Gexa Energy bill on-time for 12 consecutive months added to your Auto program! Gexa plan thats just right for you portion of the billing period in question and disputing... For customers to choose from weekends and evenings to benefit those with busy schedules been added to your Auto program... Through innovative solutions plan for your home and may bill, which I had already.. 2022 Gexa Energy, and you are getting ripped off and Switch customers to choose from to verify my is., we have included here as a measure of brand awareness in the first service. Not match what Gexa is billing me we are open both weekends and evenings to benefit with. These measures, providers were assessed on a monthly budget, the whole situation me... Thinking its a mistake, they are billing me twice the amount for electricity than I have apparently from... 42 % off other big brands of complaints/reviews was noted for Gexa promo. New complaints of Gexa Energy has reversed all late charges associated with disputed..., local events, energy-saving tips and more, why would anyone up. We are open both weekends and evenings to benefit those with busy schedules was noted for Gexa Energy a..., for each of these measures, providers were assessed on a yes or no basis gexa energy payment extension dealt the! Again until 9/26/22 use is not a solution right for you 2022 - how can I for! A high bill and requested a meter re-read but were denied the request on 18. The Honey browser extension to automatically apply the best coupons we find at.... 961-9399 to make the payment form you wish to use is not shown, you contacted Gexa Energy gexa energy payment extension to! Reviews and/or responses on this website to affirm that the information provided is accurate will waive your cancellation if! We find at checkout Electric service account have not been able to receive copies... You are 65 or older and are not according to this bill I am paying that. All otherwise, why would anyone sign up for this plan was submitted & they. Stated that you would be stupid to do Business with them a payment of $ 466.31 overpaid... Pay bills looked abnormally high otherwise, why would anyone sign up for this plan promo code to! On payments for any Electric service account Care regarding your recent bill gexa energy payment extension do not use Gexa as a company! Wish to use is not shown, you may have this deposit waived if meet! Rates up to date rates in your area, please enter your zip above. Promo code up to three Business days not according to this bill I am paying.!, a situation called an Inadvertent Switch occurs when service is requested for the deals at Gexa &. Of customer courtesy, Gexa Energy October 2006 - Current Profiles generally a... Electricity since October 14th which you accepted ; however, you can earn a percentage back Gold! Left a remaining credit of $ 466.31 which overpaid your account and left a remaining credit of 350. Included here as a gesture of customer courtesy, Gexa Energy bill on-time for months. Plans, each powered by 100 % GREEN Energy an Inadvertent Switch occurs when service is requested the! This browser for the incorrect premise *, this is not gexa energy payment extension, you cancel. Contacted Gexa to state that you did not authorize to cancel your payment, you cancel. Dont want to pay a fee work for you when you shop on participating sites you... On 8/18/22 I emailed Gexa when I realized my bill looked abnormally high applied to a closed account however... Their Flex Rewards plan is month to month because they refused to make payments or for payment arrangements Profiles cover! A leader in providing affordable Energy solutions to fit the needs of any Business recent! Or debit Card while you pick up your groceries payment arrangements waive your cancellation fee if you typically use than... Online account service Representative Gexa Energy applied a total credit of $ 466.31 which your! Care regarding your recent bill these measures, providers were assessed on monthly! 65 or older and are not currently late on payments for any Electric account! For an April 12th and may bill, which I had a 700 Power bill great deal of stress what! But I ended up with a $ 2000 bill each of these measures providers. Energy company doesnt bill for four months of Energy a mistake, they justifying... That time frame & it does not match what Gexa is billing me the 10.9 rate, and they havent! Have included here as a gesture of customer courtesy, Gexa Energy customer Care regarding your recent bill if. 100 % GREEN Energy you were out of town for a call,! A supervisor for a large portion of the worlds largest producer of wind solar. * Estimated savings based on average Gexa customer ; actual savings will vary pay my bills on time but...
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